The ServiceNow plugin for IBM UrbanCode Release helps automate the promotion of ServiceNow records. The plugin can be used in three ways:
- Create SNOW records when UCR Deployments are created
- Fetch SNOW records and create UCR Deployments
- Create and Update SNOW records as deployment tasks
This plugin also evaluates SNOW approvals and can resolve UCR phase approvals. It is recommended to use this plugin with UCR 184.108.40.206 and higher as enhancements have been made to support pluggable advanced task options.